1. Introduction Workerlly (“We”, “Our”, “The Platform”) is an online platform designed to connect independent workers (“Workers”) with work providers (“Clients”). We facilitate the interaction between Workers and Clients in real-time based on worker categories. By using the Workerlly app, both Workers and Clients acknowledge and agree to the terms set forth in this Disclaimer Policy.
2. No Employer-Employee Relationship Workerlly acts solely as a bridge between Workers and Clients. The Workers are independent contractors, and the relationship between them and the Clients is that of a service provider and a client. Workerlly does not employ, manage, or supervise Workers. The Workers are not considered employees or agents of Workerlly. Therefore, Workerlly will not be held responsible for any actions, omissions, or performance of Workers.
3. Liability and Responsibility

• For Workers: Workerlly is not liable for any personal injury, property damage, loss of goods, or any other incidents that occur while performing the task. The Workers are responsible for ensuring that they are fully capable of performing the task safely and in accordance with any applicable laws and regulations.
• For Clients (Work Providers): Workerlly is not liable for any loss, damage, or injury that may occur on the Client’s premises during the course of the task being performed by a Worker. The Clients are responsible for ensuring a safe working environment and must provide adequate information to the Worker regarding the task and any potential hazards.

4. Platform Use and Charges Workerlly charges a convenience fee for facilitating the connection between Workers and Clients. These charges are clearly outlined before any task is agreed upon and must be paid by either or both parties as per the agreement within the app. Payment through the app is processed securely, but Workerlly does not take responsibility for disputes over payment arrangements between Workers and Clients, however we encourage our user to share the feedback against the opposite party and in worse or conflict scenarios, you can raise a ticket or report us for unethical user behavior and Workerlly will do it’s best to protect our user’s (both sides) experience while eliminating or blocking unethical users to use our platform.
5. No Guarantee of Performance While Workerlly strives to provide the best platform for matching Workers with Clients, we make no guarantees regarding the availability or performance of the Workers. Workerlly does not guarantee the quality of the services provided by the Workers or that the Workers will meet the expectations or satisfaction of the Clients. All agreements and satisfaction levels are between the Worker and the Client.
6. Indemnification Both Workers and Clients agree to indemnify (protect, defend and hold harmless) Workerlly, its owners, employees, and affiliates from any and all claims, liabilities, damages, or losses arising from their use of the platform. This includes, but is not limited to, personal injury, property damage, or any other incident that occurs while using the platform.
7. Termination of Use Workerlly reserves the right to suspend or terminate access to the platform for any Worker or Client who violates the terms of this Disclaimer Policy or engages in any illegal, harmful, or unethical behavior.
8. Changes to the Disclaimer Workerlly reserves the right to amend or update this Disclaimer Policy at any time. Users of the platform will be notified of such changes, and continued use of the platform after any such modifications will signify acceptance of the updated policy.

Stay Respectful & Responsible

For Workers and Clients to establish a trusting and responsible relationship, we recommend the following best practices:

For Workers (Independent workers:

1. Professionalism: Always communicate clearly, dress appropriately, mind your own work, request politely, stay humble and ready to help and be punctual. Offer your best work and value client’s time and privacy.
2. Safety First: Always ensure you have the proper tools, knowledge, and personal protective equipment (PPE) for the tasks you perform. If you are asked to work on height or ladders to perform your task then either use a folding ladder or platform ladder and if a client refuses to offer such a safe ladder, ask for someone who can hold the ladder while you are using a less safe/risky ladder.
3. Tools and Equipements: Go with some handy tools and equipment which are handy to use to perform your daily tasks. If you can carry a small kit of accessories (to be sold)) which are useful and used to perform your task that could save time and give you some extra profit if the client agrees to buy from you else use whatever client is providing to you.
4. Transparency: Clearly discuss the scope of the job and the expected outcome with the Client before starting the work. If any changes or issues arise, keep the Client informed. If possible ask for vacate the work area so you can work freely and distraction-free.
5. Respect the Property: Treat the Client’s property with care and respect. Avoid any actions that could lead to damage or cause a disruption at the work site.
6. Adherence to Local Laws: Ensure that the work you are performing complies with local laws, regulations, and safety standards.
7. Value for Money – Offer your best work and don’t take any breaks during your working hours especially when a task is performed for a short time of 2-3 hours. If the task is longer than 3-4 hours, you can take a 20-30 mins break for rest, eat/drink, toilet use etc. inform the client about it or discuss it with the client before starting your work. Try to finish your work on time and don’t be lazy or slow at work to make some extra money but upset the client.
8. Ask for feedback and suggestions: After completing the work, ask for feedback and suggestions from clients which will help you to overcome your weaknesses (if any). Ensure the client for quality of work and after services (if any).

For Clients (Work Providers):

1. Meet & Greet: Meet the worker with a smile. Ask for simple water on arrival and offer water and lemonade or tea if the task is longer. 
2. Don’t be bossy: Stay humble, respectful all the time. If you are unsatisfied with work or need any extra service, be requested not to be bossy. 
3. Clear Instructions: Provide clear and detailed instructions to the Worker. This will help avoid misunderstandings and ensure the task is completed to your satisfaction.
4. Safety and Security: Ensure that the work environment is safe and suitable for the task. Inform the Worker of any potential hazards that may exist on the premises. 
5. Tools and Material: Any tool or equipment must be provided by client to worker. If there will be any material to be used that also will be provided by the client (you). Make sure you are provided with the best tools and equipment which are required to deliver you the best quality work possible. If worker is bringing his/her own tools and accessories, better discuss with him if he will charge any extra for that or its included in the offered price.
6. Respect for Workers: Treat Workers respectfully and professionally. Workers are hungry for respect and do better work when you show some respect or complement their work. Understand that they are independent contractors and not employees of Workerlly.
7. Payment Transparency: Ensure timely and accurate payment for services rendered. Address any payment-related issues directly with the Worker and Workerlly if necessary.
8. Feedback and Communication: After the task is completed, provide constructive feedback to the Worker. Open communication helps build trust and ensures better experiences for future engagements.